About inTEC | Who We Are & Our Mission to Transform Business IT

You set the destination,
we’ll steer the tech…

We’re with you for the journey. People love to work with us because of our approach.

We provide the
support you need

We are a people-focused technology business that takes the time to get to know you and your organisation – understanding what makes you tick.
We have the
knowledge you deserve

We are a Microsoft Solutions Partner for Modern Work and maintain strong relationships with leading national vendors, including Vodafone, Kaseya and Ruckus. We are the trusted, skilled partners you need to help you get where you want to go.
We deliver results
you can rely on

We close tickets and answer your calls – but beyond that, we create the roadmaps and plans that power your organisation. We’ll get you where you need to be with a bespoke, tailored plan designed to elevate your IT.

Our values

Curious

We’re driven by a desire to investigate and learn. Our people are naturally inquisitive and not afraid to do things differently.
Open

We tell it like it is. Open and honest, with you every step of the way and always acting with integrity.
Determined

We rise to the challenge and get the job done. Everyone at inTEC is happy to roll up our sleeves and deliver for our customers.

Our vision

We strive to be a company that…

…has an excellent reputation in the industry
…our customers love to work with
…our people are proud to work for

      GOOD  
   Based on 133 reviews 
    
 
 
 
   
 
 
      Posted on Google  
   
   Nigel Fowle 
 47 days ago
 
 
 Trustindex verifies that the original source of the review is Google. emails not working suddenly - now fixed
  
 
     Posted on Google  
   
   Richard Bartlett 
 177 days ago
 
 
 Trustindex verifies that the original source of the review is Google. really patient and helpful
  
 
     Posted on Google  
   
   Matt Brown 
 191 days ago
 
 
 Trustindex verifies that the original source of the review is Google. James is always super helpful and gets issued resolved no issue. 10/10 would let him fix my computer again.
  
 
     Posted on Google  
   
   Mike Morton 
 225 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Great Service and very quick fix
  
 
     Posted on Google  
   
   Thermal Road Repairs 
 243 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service, resolved the issue very quickly.
  
 
     Posted on Google  
   
   Melissa Nash 
 248 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Quick and efficient service
  
 
     Posted on Google  
   
   Colin Eccleshall 
 249 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Problem looked into thoroughly, checked and advised of potential downtime, which ended up being far shorter than possible timescale given.
  
 
     Posted on Google  
   
   Katy Glass 
 256 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Such a supportive efficient computer company. Nothing too much trouble. Would highly recommend
  
 
     Posted on Google  
   
   Bob Grieve 
 277 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Unable to fix as I was going out, but message taken and it was fixed by the time I got back.  Small new hiccup also resolved by a simple phone call.  Fantastic service.
  
 
     Posted on Google  
   
   Annette Graves 
 324 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very efficient assistance, the fault we were experiencing was sorted out almost immediately, thank you.
  
 
     Posted on Google  
   
   Mike Hughes 
 325 days ago
 
 
 Trustindex verifies that the original source of the review is Google. great help with a quick check on spam.
  
 
     Posted on Google  
   
   Lexa Dudley 
 333 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service friendly and extremely helpful 😊
  
 
     Posted on Google  
   
   Bernie Sheridan 
 361 days ago
 
 
 Trustindex verifies that the original source of the review is Google. quick and great service
  
 
     Posted on Google  
   
   Philip Bell 
 383 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Nothing would seem a problem - quick to respond, professional and friendly their computer knowledge par excellence - keep up the good work it is appreciated!
  
 
     Posted on Google  
   
   Andrew Davey 
 396 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very helpful and quick to get me going again.
  
 
     Posted on Google  
   
   Richard Willgoose 
 404 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent support for IT issues
  
 
     Posted on Google  
   
   Francesca Roig 
 416 days ago
 
 
 Trustindex verifies that the original source of the review is Google. A great group of people to work with.
  
 
     Posted on Google  
   
   Alan Hunt 
 417 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Darren knew his stuff, and resolved my issue in minutes. Top job.
  
 
     Posted on Google  
   
   Ian Noscoe 
 426 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very polite and a fantastic service, issues resolved with no fuss.
  
 
     Posted on Google  
   
   Jonathan Bowyer 
 432 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Thanks very much James. Clear advice and great, prompt service.
  
 
     Posted on Google  
   
   Phil Haynes 
 488 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Service is good and on the ball when needed
  
 
     Posted on Google  
   
   Richard 
 527 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Great work by Luke. Thank you
  
 
     Posted on Google  
   
   Barry Olcot 
 597 days ago
 
 
 Trustindex verifies that the original source of the review is Google. usual quality service
  
 
     Posted on Google  
   
   Michael Sammut 
 649 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Just could not get through the day without their first class support. Thank you InTEC.
  
 
     Posted on Google  
   
   Judy Fella 
 696 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic IT complex knowledge of engineer and fast response.
  
 
     Posted on Google  
   
   Sonia Ayers 
 702 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Paul quickly helped me to get back online after getting a new phone that I needed to update with authenticator. Thank you
  
 
     Posted on Google  
   
   David Newbitt 
 705 days ago
 
 
 Trustindex verifies that the original source of the review is Google. A notably attentive and friendly attitude when listening to my problem. Definitely reduced stress factor of losing a facility.
  
 
     Posted on Google  
   
   Piotr Borowski 
 706 days ago
 
 
 Trustindex verifies that the original source of the review is Google. they are really fast and helpful
  
 
     Posted on Google  
   
   Maria Whitehead 
 736 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Itek are brilliant, always quick to respond either in person, by phone or email and yet to have an issue they havent beenable to qucikly resolve for us, Highly recommend.
  
 
     Posted on Google  
   
   Marion Wallace 
 744 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very good service with issues resolved quickly and efficiently
  
 
     Posted on Google  
   
   Conor Murphy 
 752 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Great support team
  
 
     Posted on Google  
   
   Manix Zero 
 759 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The repair to the Parylene PC was second to none as was the follow up support.  Pity about the rest of the machine! ;-)

Meet our CEO

Melissa Rambridge

inTEC CEO
Read more

Melissa Rambridge

inTEC CEO

In her role, Mel drives the overarching vision, direction and strategy for the organisation, ensuring that inTEC remains at the forefront of innovation and growth.

With over 10 years of industry experience, Mel has made significant contributions to the sector, including the transformation of Sweethaven from a reseller to a Managed Service Provider (MSP), with a particular focus on the Education Sector and public sector growth. Her professional achievements are noteworthy, having been listed in CRN’s A-List, PCR’s “Top 30 under 30,” and “Rising Star” Women of the Year Awards. She also served as the Commercial Director of Network Group for five years and was shortlisted for CRN’s “Woman of the Year.”

Mel holds a 1st Class Degree in English and Spanish and completed apprenticeships with the BBC in Mexico and Madrid before moving into government relations and eventually taking over the family company. Her leadership philosophy centers around the belief that a company is fundamentally a group of people, and success is driven by the collective effort of talented individuals. She emphasises working hard, staying aligned with the company’s goals and vision, and surrounding oneself with good, talented people to achieve success.

Outside of her professional commitments, Mel is passionate about sports, having been a former lacrosse player and 400m track sprinter. She has since developed an interest in CrossFit and triathlons, reflecting her dedication to personal growth and fitness.

Community Hub

CSR? We’re all in. At inTEC, doing good is built into how we do business.

Our Corporate Social Responsibility (CSR) game plan is simple:

Make a real difference in people’s lives
Weave CSR into everything we do
Follow the rules – and then some

We tackle CSR from three angles:

Community – we support local legends: charities, clubs, and volunteer groups. Got a cause? We’ve got your back (and maybe some tech too).
People – we grow awesome talent and help them thrive on their inTEC journey.
Planet – we keep things green, clean, and ethically on the scene.

Are you a club, charity, or volunteer group? Need a sponsor, some tech advice, or an extra pair of hands?

Let’s chat – our friendly team is always up for making good things happen.

inSIDE inTEC

Meet the people behind inTEC, and see how we’re making an impact – from everyday moments to community and charity initiatives.

Who We Are

You set the destination,
we’ll steer the tech…

We provide the
support you need

We have the
knowledge you deserve

We deliver results
you can rely on

Our values

Curious

Open

Determined

Our vision

Meet our CEO

Melissa Rambridge

Community Hub

We tackle CSR from three angles:

inSIDE inTEC

inTEC Telecom Supports Lancashire County Pool Association

inTEC become patron of Kickstart charity

inTEC Turns 10!

London Broncos

Unified World Communications joins the inTEC GROUP

inTEC to kick off third year as Big Goal Member!

inVOLVE – our Autumn 2025 Conference!

A visit to Warrington Youth Zone

We’re proud to join the ‘Better Together Business Club’ with St Oswald’s Hospice

Congrats Mel!

inTEC becomes a founding member of THE BIG GOAL!

inVOLVE AWARDS 2024

Company news: appointment of new CEO and COO

Director of inTEC BUSINESS South, Melissa Rambridge, nominated for CRN Woman Of The Year Award!

inTEC DONATE TO SOUTH MANCHESTER SCHOOL

inTEC sponsors another local grassroot sports club

inVOLVE Conference 2024

Lions IT Refurbishment Program

PART 3: THE BIG GOAL – inTEC support ‘Everton in the community’ academy

Part 2: The Big Goal – UPDATE!

Proud sponsors of Stockport Georgians Cricket Club!

Q4 AWARD WINNERS 2024

Who We Are

You set the destination, we’ll steer the tech…

We provide the support you need

We have the knowledge you deserve

We deliver results you can rely on

Our values

Curious

Open

Determined

Our vision

Meet our CEO

Melissa Rambridge

Melissa Rambridge

Community Hub

We tackle CSR from three angles:

inSIDE inTEC

inTEC Telecom Supports Lancashire County Pool Association

inTEC become patron of Kickstart charity

inTEC Turns 10!

London Broncos

Unified World Communications joins the inTEC GROUP

inTEC to kick off third year as Big Goal Member!

inVOLVE – our Autumn 2025 Conference!

A visit to Warrington Youth Zone

We’re proud to join the ‘Better Together Business Club’ with St Oswald’s Hospice

Congrats Mel!

inTEC becomes a founding member of THE BIG GOAL!

inVOLVE AWARDS 2024

Company news: appointment of new CEO and COO

Director of inTEC BUSINESS South, Melissa Rambridge, nominated for CRN Woman Of The Year Award!

inTEC DONATE TO SOUTH MANCHESTER SCHOOL

inTEC sponsors another local grassroot sports club

inVOLVE Conference 2024

Lions IT Refurbishment Program

PART 3: THE BIG GOAL – inTEC support ‘Everton in the community’ academy

Part 2: The Big Goal – UPDATE!

Proud sponsors of Stockport Georgians Cricket Club!

Q4 AWARD WINNERS 2024

You set the destination,
we’ll steer the tech…

We provide the
support you need

We have the
knowledge you deserve

We deliver results
you can rely on