An award-winning hosted VoIP solution, designed to future-proof your voice communications and make the transition as easy as possible. Run over a highly resilient and secure next-generation network, inTOUCH is a fully Cloud based hosted VoIP platform. With an extensive array of features and applications, the platform allows users to work from anywhere, at any time, from any device.
User Profiling
The way we communicate is changing and voice isn’t always the first choice when it comes to communicating. inTEC can provide the full spectrum of telephony options, so we take a different approach. We help customers evaluate how the users work and on what devices, ensuring you only pay for what you need. For those with additional requirements such as MiFID/PCI compliance, Contact Centre/Wall Board, or classroom Tannoy, we can bespoke the solution to individual business requirements and tailor a package to fit.
Soft Phones - Flexible working/collaboration
Soft phones on laptops, and mobile applications, gives businesses flexibility where users work. For users who work between sites, from home or on the road, the phone stays with them and the caller gets the same experience.
inTEC include soft clients in all our solutions to ensure Customer’s business continuity and disaster recovery requirements are met.
Giving remote users a soft phone and headset enables them to use one device across multiple voice platforms. From the phone system, they can seamlessly switch to talking within Microsoft Teams or Zoom and in the process encourage internal communication and collaboration.
What are the benefits of inTOUCH?
Wide choice of solutions
Simple, clear pricing
All the standard features of a traditional telephone system
Guaranteed SLAs
All sites on the same phone system so you can easily divert/route calls between sites
Flexible and scalable
Team of friendly support staff
Built in business continuity & disaster recovery
Secure and resilient platforms
Nationwide offices and engineer
- Call Centres
- Receptionist Console
- Fax to Email
- CRM Integration
- Go-TAPI for telephony integration with business applications
- Call Recording with Cloud storage, complete with PCI / MiFID compliance
- Call analytics offering enhanced, real-time reporting, including wall boards